DOC is committed to protecting the privacy and security of visitors to the Department of Conservation website and booking system.

You may browse and access information contained within this website without providing any personal information.


Where you voluntarily provide personal information (eg, through email feedback, or registration forms), we will only use that information for the purpose it was collected. We will keep any such information secure and will not disclose it to any third parties.

Online booking

Our online booking system uses an in-memory cookie, which is set to last no longer than 30 minutes. The cookie itself doesn't collect any personal information about you (it is used to hold basic authentication-related information) and the content is encrypted.

Information you provide as part of the booking process is retained on a secure site so we can contact you regarding your booking and maintain and manage your booking. 

If you have indicated acceptance in completing surveys or evaluations on your booking, you may be contacted within the next 18 months.

Your information will not be passed onto third parties unless:

  1. it relates to services booked by you on the Department of Conservation website but supplied by a third party and the third party requires those details.
  2. it is required by Police or Search and Rescue to carry out searches, rescues or in Civil Defence emergencies.

Google Analytics

This site also uses Google Analytics, a web analytics service provided by Google Inc.

Google Analytics also uses cookies. The information generated by the cookie about your use of the site is transmitted to, and stored by Google on servers in the United States. Google uses this information for the purpose of evaluating how you use this site, compiling reports on site activity, and providing other services relating to site activity and internet usage.

Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf.

Google will not associate your IP address with any other data held by Google.

When you use this site you consent to the processing of data about you by Google, in the manner and for the purposes set out above.


If you wish to view any personal information held by the department, or if you have any questions, contact our Departmental Privacy Officer, email:

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